.staff-console-root{--staff-green: #2d5a3d;--staff-green-dark: #1f4029;--staff-green-pale: #eef3ec;--staff-clay: #c97f4a;--staff-clay-pale: #fbf2ea;--staff-canvas: #f0ede4;--staff-card: #fbf9f3;--staff-ink: #2a2825;--staff-ink-soft: #4a4642;--staff-muted: #7a746c;--staff-border: rgba(42, 40, 37, .12);color:var(--staff-ink);font-family:var(--font-sans-jp, "Noto Sans JP", "Hiragino Sans", "Yu Gothic", sans-serif);min-width:0}.staff-brand-mark{width:18px;height:18px;border-left:2px solid var(--staff-green);border-bottom:2px solid var(--staff-green);border-radius:0 0 0 12px;transform:translateY(-1px)}.staff-queue-list{border:1px solid var(--staff-border);border-radius:8px;background:#fff;overflow:hidden}.staff-queue-item{display:grid;grid-template-columns:minmax(110px,.45fr) minmax(260px,1.55fr) minmax(130px,.65fr) minmax(130px,.65fr);gap:16px;width:100%;padding:16px 18px;border:0;border-bottom:1px solid rgba(42,40,37,.08);background:#fff;color:inherit;text-align:left;cursor:pointer;transition:background .15s ease,box-shadow .15s ease}.staff-queue-item:last-child{border-bottom:0}.staff-queue-item:hover{background:#fbf9f3;box-shadow:inset 3px 0 var(--staff-green)}.staff-detail-grid{display:grid;grid-template-columns:minmax(280px,.88fr) minmax(390px,1.22fr) minmax(300px,.9fr);gap:16px;align-items:start;min-width:0}.staff-detail-grid>*{min-width:0}.staff-action-bar{position:sticky;bottom:0;z-index:5;padding:14px 16px;border:1px solid var(--staff-border);border-radius:8px;background:#fbf9f3f5;box-shadow:0 -8px 32px #2a282514;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}@media(max-width:1180px){.staff-detail-grid{grid-template-columns:minmax(260px,.85fr) minmax(420px,1.4fr)}.staff-detail-secondary{grid-column:1 / -1;display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))}.staff-queue-item{grid-template-columns:minmax(100px,.45fr) minmax(220px,1.4fr) minmax(120px,.65fr)}.staff-queue-item-assignee{display:none}}@media(max-width:720px){.staff-detail-grid{display:flex;flex-direction:column}.staff-detail-grid>*,.staff-detail-secondary{width:100%}.staff-detail-secondary{display:flex!important;flex-direction:column}.staff-queue-item{display:block;padding:14px 16px}.staff-queue-item>*+*{margin-top:8px}.staff-action-bar{margin:0 -8px -8px;border-radius:8px 8px 0 0;padding:12px}}.staff-workspace{display:grid;grid-template-columns:340px minmax(0,1fr);height:calc(100dvh - 136px);min-height:660px;overflow:hidden;background:#fff}.staff-queue-pane{min-width:0;overflow-y:auto;padding:16px;background:#fbf9f3;border-right:1px solid var(--staff-border)}.staff-queue-heading{margin-bottom:14px}.staff-queue-pane .MuiPaper-root{margin-bottom:12px}.staff-queue-filters{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:12px}.staff-queue-filters>:nth-child(3),.staff-queue-filters>:nth-child(4){grid-column:1 / -1}.staff-queue-pane .staff-queue-list{border-radius:6px;background:transparent}.staff-queue-pane .staff-queue-item{display:block;padding:14px 14px 14px 16px;background:#fff}.staff-queue-pane .staff-queue-item>*+*{margin-top:8px}.staff-queue-pane .staff-queue-item-assignee{display:block}.staff-queue-item.is-selected{background:#fff;box-shadow:inset 3px 0 var(--staff-green)}.staff-case-shell{min-width:0;min-height:0;overflow:hidden;background:#f0ede4}.staff-case-empty{height:100%;display:grid;place-content:center;text-align:center;padding:32px}.staff-inquiry-detail{height:100%;overflow-y:auto;padding:16px}.staff-list-toggle{display:none!important}.staff-inquiry-detail .staff-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 420px;gap:16px;align-items:start}.staff-inquiry-detail .staff-detail-grid>:first-child{grid-column:1;grid-row:1 / 3}.staff-inquiry-detail .staff-detail-grid>:nth-child(2){grid-column:2;grid-row:1}.staff-inquiry-detail .staff-detail-grid>:nth-child(3){grid-column:2;grid-row:2}.staff-inquiry-detail .staff-detail-secondary{display:flex!important;flex-direction:column}@media(max-width:1100px){.staff-workspace{grid-template-columns:1fr;min-height:620px}.staff-workspace.has-selection .staff-queue-pane{display:none}.staff-workspace:not(.has-selection) .staff-case-shell{display:none}.staff-list-toggle{display:inline-flex!important}.staff-inquiry-detail .staff-detail-grid{grid-template-columns:minmax(0,1fr) 360px}}@media(max-width:600px){.staff-workspace{height:calc(100dvh - 102px);min-height:0}.staff-queue-pane{padding:12px;border-right:0}.staff-queue-filters{grid-template-columns:1fr}.staff-queue-filters>*{grid-column:1!important}.staff-inquiry-detail{padding:10px}.staff-inquiry-detail .staff-detail-grid{display:flex;flex-direction:column}.staff-inquiry-detail .staff-detail-grid>*{width:100%}.staff-inquiry-detail .staff-action-bar{margin:12px -10px -10px}}